Venue Focus: Hilton Birmingham Metropole is Covid Secure and Ready to Open its Doors!

Venue Focus: Hilton Birmingham Metropole is Covid Secure and Ready to Open its Doors!

Another one of our favourite venues, Hilton Birmingham Metropole, have announced their Covid Secure Venue Plan, so we thought we would share this with you!

Next week, Hilton will begin a worldwide roll-out of a new program to deliver an industry-leading standard of cleanliness and disinfection to Hilton properties.

Hilton CleanStay, created in collaboration with Lysol and Dettol maker RB and Mayo Clinic, includes new procedures to help Hilton guests enjoy an even cleaner and safer stay starting this summer.

Hilton and RB have expanded this partnership to support the global portfolio of hotels and the trusted RB family of products will be used in multiple markets around the world.

Hilton CleanStay from Check-in to Check-out

  • Online: Even before they travel, guests will find a new landing page at Hilton.com/cleanstay which will detail what they can expect during their stay. In addition, property websites will be updated to indicate that the new cleaning protocols and procedures have been implemented.
  • The Lobby: Guests who desire a contactless arrival experience can check-in, choose their room, unlock their door with a Digital Key and check-out using their mobile devices through the free Hilton Honors mobile app. This option is available at more than 4,700 participating Hilton properties worldwide for guests who book direct via the Honors app or at Hilton.com. For guests who prefer a traditional check-in, physical distancing measures will be in place directing guests on how to move through the in-person check-in and check-out process in a safe way.
  • The Guest Room: The first point of contact with the guest room will be with the Hilton CleanStay room seal, placed on the door upon being thoroughly cleaned. The room will have extra disinfection of the most frequently touched guests room areas – light switches, door handles, TV remotes, thermostats and more. It will be de-cluttered, with items like pens and paper removed. Disinfecting wipes will be provided in every room for guest use.
  • Housekeeping Service: Guest rooms will be thoroughly cleaned and disinfected between guests. Housekeeping service during a guest stay will be based upon guest preference, recognizing that some guests may not want staff entering their room. Additional amenities such as linens and toiletries will be available upon request, delivered in protective packaging and placed at the guest room door.
  • The Public Spaces: There will be increased frequency of cleaning public areas. For instance, fitness centers may be closed for cleaning multiple times daily. Equipment will be properly adjusted and placed to enable physical distancing, and the number of guests in the center may be limited. Pool and pool areas will be cleaned frequently throughout the day, and physical distancing measures will be in place. Stations with hand sanitizer and disinfecting wipes will be available throughout the property at primary entrances and in key high traffic areas.
  • Food and Beverage: In hotel restaurants, tables and chairs will be spaced to ensure proper physical distancing. Biodegradable, disposable dishes/utensils will be available upon request. During breakfast, restaurants will offer a range of options including grab & go, pre-plated covered items, à la carte and assisted service. When ordering room service where it is provided, guests will experience contactless delivery, with orders and single-use serviceware placed outside their guestroom door.
  • Meetings & Events: The upcoming Hilton EventReady with CleanStay program will set a new standard for meetings and events at Hilton. This program will deliver cleanliness, flexibility, safe and socially responsible solutions, along with creative food and beverage, the latest technology and sustainable practices. With a dedicated focus on health and wellness, the event experience from planning to execution is backed by Hilton’s world-class hospitality with responsive service from dedicated Team Members.

Elements of Hilton CleanStay will greet guests from the moment they enter the hotel and will be present throughout every aspect of the experience, ensuring the well-being of guests and Team Members without compromising the hospitality Hilton is known for.

As a part of Hilton’s new standard of hotel cleanliness and sanitization, training was designed to ensure all Team Members are aware of the steps they can take to keep themselves and others healthy while at work. During a stay, guests may encounter Team Members using creative ways to welcome them and demonstrate their hospitality while wearing protective equipment and staying respectful of physical distance.

For more details on Hilton Birmingham Metropole Events, call one of our stylists on 0116 243 6986 or e-mail us with your enquiry at info@eventologists.co.uk.

Hilton Birmingham Metropole Venue, Exterior

Hilton Birmingham Metropole Venue, Clean Stay Covid Secure

Hilton Birmingham Metropole Venue, Lobby

Let's create amazing events Contact us

  • We have worked with Eventologists for the a couple of years now and can't fault them from start to finish the whole process is very seamless and the stuff they do is incredible! We have themed evenings and they always come up with some fab ideas that help to emphasise the theme and bring it to life. Our events have conference sessions in the venue during the day and we transform them for our awards in the evening and Eventologists always completely transform the space for the evening so that it feels like you're in a completely different space which makes it all feel so much more special and a real celebration and by the time morning arrives its all completely cleared as if by magic!

    thumb PPMA Admin
    May 19, 2022
  • Great props, prompt delivery, awesome team. Would use again.

    thumb Richard Buxton
    May 19, 2022
  • A wonderful team who made our event space look incredible. Jacob took our ideas and brought them to life. We've had amazing feedback about the event design, so we couldn't be happier. Everyone really loved the living wall and trees!

    thumb Olivia Rocky
    April 19, 2022
  • Rita has been an absolute pleasure to work with; she listened to our ideas and vision and then totally ran with it and created something better than we could have ever imagined! On the event day, Rita and her team swooped in and decorated our venue in record time. Rita and the team were professional and efficient. We look forward to working with Eventologists again next year!

    thumb Neighbourly Brands
    March 19, 2022
  • Eventologists are a pleasure to work with. The whole experience from start to finish isn't nothing short of perfection. The team are super professional and Jen makes working with them a breeze. Nothing is too much and she is always so responsive. Can't wait to work with them again :)

    thumb Andrew Chalk
    March 19, 2022
  • Eventologists have been a dream to work with. No fuss, straightforward communications and pricing. Delivery and collection on the day was simple and efficient. Professional and friendly at every turn - thanks for your part in making our event a great success!

    thumb Emma Bird
    February 19, 2022
  • We’ve used the services of Eventologists on numerous occasions and their expertise is priceless. Great service as always from Rita and her team who are always full of ideas and ways to make your event stand out. We’ve hired sets for Moulin Rouge, Great Gatsby, Hollywood and Glitz and Glam plus they created a wonderful set for a festival including tress with festoon and flags. Highly recommended and great to work with.

    thumb MrandMrsGrey
    July 19, 2021
  • Wonderful team, from the event manager to the decorators! The choices of set ups and themes are really original as well as well made. Each event is done with lots of passion , always keeping the client best interest at heart. Great value for money, and they always go the extra mile!

    thumb Astrid Guillabeau
    July 19, 2020